The public switched telephone network, or plain old telephone service, uses copper lines. Most telecommunications carriers no longer maintain or upgrade analog lines. TheFCCsaid, "America's communications netwo
technologies that make it possible for you to make online phone calls by converting traditional analog voice calls into digital packets of data—much like an email message or an mp3—and sending those voice packets between callers over the internet, rather than over the old-fashioned telephone ...
PBX stands for private branch exchange, which is a private telephone network that offers call management features such as queuing and forwarding. Traditionally, you’d have had to house this system on your own premises, requiring space for the hardware and serious money to install and maintain it...
“Press 1 for Sales,”“Press 2 for Support” — this is an interactive voice response (IVR) system in action. For businesses, IVR is more than just an automated voice. It’s one of the first touchpoints when customers call you up and makes for a powerful tool that drives and improv...
Because computers offer a lot of ways to automate processes, businesses started to transition to VoIP (Voice Over IP) technology, which makes it possible for voice calls to be made over the Internet. What makes VoIP better than traditional telephony: they rely on the Internet Protocol (IP) in...
(hub), providing access to the resources available. When two spokes are required to exchange data between each other -- for a voice over IP telephone call, for example -- the spoke contacts the hub, obtains the needed information about the other end and creates a dynamic IPsec VPN...
A hosted phone system uses Voice over Internet Protocol (VoIP) instead of physical copper wires and works through a cloud-based PBX, which acts as a virtual switchboard for your calls. Here’s a simplified breakdown of the process: Choose a provider:Select a reputablehosted phone serviceprovider...
Let’s begin with the basics. VoIP stands for Voice over Internet Protocol. A Voice over Internet Protocol Number is just like a real telephone number. However, this number is not associated with a specific, physical phone line. Rather it operates on the internet cloud. This means that a ...
Businessintegrations:Integrate your office telephone system with your existing business tools, such as CRM software, project management platforms, and collaboration suites. Improve your sales team’s efficiency with outbound call features that integrate with your CRM for better customer outreach. ...
Providing adequate Benefits and Compensation for your employees is key to the recruitment and retention of a well-performing workforce, and having the right policies in place can make or break a company. Clark Schaefer Strategic HR can help you structure your benefit and compensation system to meet...