Find out how to create a WhatsApp business account and chat with customers. Discover the difference between WhatsApp and WhatsApp Business features.
beyond using the WhatsApp app on your phone, you can also find it integrated into the Opera browser so that you can send text messages from your computer. If you spend a lot of time on your desktop, here are some good reasons to start using WhatsApp there as well. ...
To be honest, theWhatsApp auto reply settingis a feature that many businesses overlook. It’s like having a personal assistant who never sleeps. Imagine your customers reaching out to you at odd hours, and instead of leaving them hanging, you have a friendly message ready to greet them. Th...
Benefits and Barriers of Using WhatsApp in Eye Health Communication in Deprived Settings in Indiadoi:10.1007/978-981-97-2049-1_10Globally, 2.2 billion people have a vision impairment. For at least 1 billion, visual impairment could have been prevented or yet to be addressed. This poses an ...
tap on ‘More options’, go to ‘Settings’ and navigate to ‘Business Settings’. Here you can set ‘Away Message’ or ‘Greeting Message’ as per your needs. WhatsApp admin can configure Away Messages to automatically be sent as scheduled (Always Send, Custom Schedule, Outside of Business...
is on just five apps. Without any doubt among them are Facebook, WhatsApp, and Snapchat. That means that you hardly can shoot ahead with a new app for your business, but you still have high chances to integrate your chatbot into one of the platforms from your user’s everyday routine...
Let’s look at how to use WhatsApp for customer service and why you should make it part of your business strategy. Dig into our latest customer service research. High-performing service organizations are using data and AI to generate revenue while cutting costs — without sacrificing the custome...
With WhatsApp Business you will get a new communication channel where you are able to do: Salesfrom the first point of contact up until an invoice sent and a completed payment Marketingusing broadcast and groups as well as media such as videos, pictures and gifs. ...
Anomnichannelcommunication strategy allows you to offer support on the customer’s preferred channel, like SMS, live chat, or WhatsApp. And more importantly, it gives the agent easy access to the context of every interaction, empowering them to create a positive experience. ...
Note: Be mindful of the bot's finite context window. It's strongly recommended to break down tasks such as reading entire modules into smaller chunks. For a focused discussion, use review comments to chat about specific files and their changes, instead of using the PR comments. ...