The adoption of CRM software has the potential to reshape your customer interactions completely and increase operational efficiencies across the board. Using a CRM can increase customer relationships, allow for smooth communication, automate tasks, improve productivity, and help make better decisions. By...
With an email editor, users can build and modifyemail templatesusing adrag-and-drop interface, which simplifies the process of adding various elements like images, text, buttons, social media links, and more. This intuitive approach makes it easier to create professional-looking emails with no tec...
Okay, so now we know what an email API does and the benefits of using one. But how does it work? We won’t go into all the nitty-grittyof APIs, but we can show you the big picture. We’ll start with the architecture of an API. Then, we’ll discuss the requests you can make...
It automates many of the tedious and routine tasks employees typically perform through the help of software robots. And while the value this provides is clear today, it’ll be just as relevant to future business needs: Experts predict that the RPA marketis projected to be worth $8.85 billion...
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This guide details everything you need to know to establish an efficient business communication process that will benefit your company.
It integrates seamlessly with Gmail, enabling your team to manage support tickets right from their inboxes. Additionally, Hiver supports a variety of communication channels, including live chat, email, voice, and WhatsApp. Support teams can also set up a knowledge base using Hiver. The platform ...
CRM Cloud and on-premise are two very distinct forms of software. Although they are equipped with the same functionalities, it’s necessary to know how to differentiate between the two to ensure you make the right choice. The difference between the two lies in installation and access. Whereas...
By using encryption, information is less accessible by hackers or anyone not authorized to view your data. As an added security measure, with most cloud-based services, different security settings can be set based on the user. While 20% of cloud user claim disaster recovery in four hours or...
There are significant benefits to using cross-network advertising properly. However, to do so, it’s useful to become familiar with practical strategies to help you get started.Data-Driven CampaignsProducing content based on each customer’s preferences is one of the sure ways to build healthy ...