prevention goals enhance customer satisfaction (e.g., a car with antilock brakes and vehicle stability assist), and (2) products that meet or exceed customers' hedonic wants and fulfill promotion goals enhance customer delight (e.g., a car with panoramic sunroof and six-speaker audio system)...
The cabin of the Smart #3 is pleasantly spacious. This is aided by the panoramic sunroof which floods the interior with natural light. Seating is comfortable, with the one-piece backrest offering good support, although the rear bench is quite firm....