9. Gemba walks Gemba walks originates from the Japanese term “Gemba,” which means “the real place.” Gemba walks involve managers and leaders going to the front lines of their business—where the work process is actually done—toobserve, learn, and engage with employees. Leaders gain a c...
the person performing the “Gemba walk” a chance to talk to employees who deal with the process to gather information on what exactly is going wrong. Gemba walks are great observation tools to use in a Lean toolbox because it gets to the center of where value is created within a ...
At the bottom of the value-stream map, users draw a line representing totallead time. Beneath the line, waste, non-value-added activities, and value-added activities are drawn to demonstrate how much time is spent on each. This can help a business start to see where improvements can be m...