Begin with Trust The first step to becoming a genuinely empowering leader by ·Frances X. Frei and ·Anne Morriss From the Magazine (May–June 2020) 00:36On a spring afternoon in 2017, TravisKalanick, then the CEO of Uber, walked into a conference room at the company’s Bay Area headqu...
with deep conviction in the outcomes. If all of us take responsibility for creating companies where difference can thrive, and all of us take responsibility for showing up in them authentically, then our chances of achieving true inclusion—and building high levels of trust—start to look pretty...
It was all a testament to the talent, creativity, and commitment to learning at every level of the organization—and to the new foundation of trust that Kalanick and Khosrowshahi had been able to build. Editor’s Note: Frances Frei received shares in Uber as compensation for her work with ...