By streamlining the claims processing workflow and reducing processing times, claims processing automation can help to improve customer satisfaction. Faster claims processing times can help to reduce customer frustration and anxiety, while increased accuracy and consistency can help to ensure that customers ...
In a value-based economic model, payers' strength will be to bring analytic capability, operational capability, technology, and customer relationships to the table. But the care will be delivered and managed at the physician level, at that point of service...
Customer Service 800-392-9019 (number is valid both in- and out-of-state) Customer Service hours are 8:00 a.m. to 5:00 p.m., Monday-Friday. ACD (Automatic Call Distribution) allows calls to be handled in the order received. MUR may also be contacted via the ...