MANILA, Philippines - As the Business Process Outsourcing (BPO) sector goes "in the cloud," inContact, the US-based market leader in cloud-based software and call center agent optimization tools, is expanding its operations in the Philippines to increase the country's share in its US$95-...
Inbound and outbound call center outsourcing company. US based call center services used by 5000+ businesses nationwide. Help customers 24/7/365.
Discover scalable cloud call center and contact software for improved customer engagement ✔️ Enhance communication with Ziwo's innovative solutions.
Call Center Software Welcome to CallShaper– Harnessing the Power of the Cloud for Greater Efficiency CallShaper offers a Simple, Flexible, and Powerful call center platform that allows businesses to make money and support their clients without the added stress of dealing with software issues. Call...
Singlecomm is contact center software designed to enhance agent work experience and create advantages for your business. Engage more customers
Singlecomm is contact center software designed to enhance agent work experience and create advantages for your business. Engage more customers
Contaque is a global leader in omni-channel contact center software solutions with features such as AI, Voice and Chat Bots, Sentiment Analysis, and GSM-based calling.
Intelligent cloud based VOIP call recording software & speech analytics solutions for any business. Compatible with a range of CRMs & telephony systems.
The enterprise contact center (20) includes a pool of agents (28) that can provide information in response to requests submitted by customers (10). The system also includes a software engine that routes and schedules customer request to available agents via internal communication pathways. Agents ...
This research report categorizes the cloud-based contact center market based on offering, deployment mode, communication channel, application, vertical, and region. By Offering: Software Software, By Type Omnichannel Routing IVR ACD (Automatic Call Distribution) ...