It is with this motive that we have Banking Ombudsman whose role is statutory and with punitive powers.In this paper, we discuss about this authority, the genesis, the complaint analysis and the complicacies involved over time.P. Suganya
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for example recognising a complaint that it can direct to customer service or the ombudsman to solve the issue. One milestone that shows the innovation in this initiative is BIA’s reaction when it detects harassment. BIA can answer in a fair and firm way to these interactions, contributing...
What if you feel your complaint has not been resolved? If we haven’t been able to resolve your issues to your satisfaction , and you'd like an independent review, you can refer your complaint to The Financial Ombudsman Service, GPO Box 3, Melbourne VIC 3001, phone: ...