March 4,2020, I scanned the “REQUIRED” verifying Bank of America documents to the PNC Escalation Dept. and called to confirm receival of the documents. Left a message on Kai Winston’s phone and talked to a Retail Escalation team member informing me that their fax is general usage and wi...
Similar experience...I have been trying to change my loan auto pay and now since my account which the loan was pulling month payments from which is Bank of America I have changed. Now my monthly payment is behind and late and I cannot get through to anyone to autopay. When...