Sie können Azure Communication Services verwenden, um Kontaktcenteranwendungen ohne Microsoft Teams-Integration oder -Lizenzen zu implementieren. Azure und Microsoft Teams sind jedoch interoperabel, und diese optionale Funktion kann in vielen Szenarios nützlich sein. Kontaktcenter-Apps für B2C-...
Call Center Overview Post-call transcription and analytics quickstart Ingestion Client Telephony Integration Connect Azure Communication Services with Azure AI services Gaming integration Language identification Language learning Azure OpenAI speech to speech chat ...
Analyzing Call Center Conversations with the new Azure SDK Cognitive Services Libraries Analyzing the recorded audio, video, or chat history, as well as the average conversation time can be very helpful. We can find this kind of data in the call centers which are company hubs for customer comm...
Azure Communication Servicescall automation APIs provide telephony integration. real-time event triggers to perform actions based on custom business logic specific to their domain. Within the Call Automation APIs developers can use simple AI powered APIs, which can be used to play personalized greeting...
Azure Communication Services Call Automation provides developers the ability to build server-based, intelligent call workflows, and call recording for voice and Public Switched Telephone Network (PSTN) channels. The SDKs, available in C#, Java, JavaScript, and Python, use an action-event model ...
Azure AI Services Add cognitive capabilities to apps with APIs and AI services. Product Pricing App Center Build, test, release, and monitor your mobile and desktop apps. Product Pricing Azure Communication Services Build multichannel communication experiences. Product Pricing Notification Hubs ...
Azure Communication Services app to connect to the Teams call, I’ll need the tenant ID and the thread ID. I just pass this information into the Communication Services APIs when I join a group meeting. The Microsoft Mechanics mobile web app uses all the same AP...
Also, you will need the scope parameter; this parameter defines a nonempty set of primitives that can be used. Azure Communication Services supports the following scopes for access tokens. Chat: Grants the ability to participate in a chat ...
You can consult our EU AI Act documentation on the Microsoft Trust Center to stay up to date. Building Microsoft products and services that comply with the EU AI Act Organizations around the world use Microsoft products and services for innovative AI solutions that empower them to achieve ...
Web Service SDK - Enables communication with the other components and is installed on the Azure Multi-Factor Authentication Server application server User portal - An Internet Information Services (IIS) website that allows users to enroll in Microsoft Entra multifactor authentication and maintain their...