This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Rob Mwrote a reviewJul 2020 Leicester, United Kingdom Nice Hotel Lovely new Refurbed Hotel, with nice rooms and quirky decor. The room we stayed in was a b...
This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Derek C West Malling6contributions 1 Staff attitude Jul 2022 •none On a one day visit to Stratford on Avon , 4 of us decided to have lunch at what looked to be a ...
We were presented with the bill before we'd finished drinking our wine and almost immediately were given the card machine to pay - were not even asked if we wanted a dessert. It was most disappointing as we had been previously about a year ago and we had a lovely meal....
This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Johnnie C wrote a review Oct 2023Scone, United Kingdom541 contributions99 helpful votes Mediocrity awaits thee If you approach this hotel as no more than a place to sleep ...
I am more incredulous that you were asked to pay for service charge, as we have never charged that before. The staff are trained never to put it on the bill, because we believe that it should be up to the customer's discretion whether to give a tip or not...
Only thing that was a bit confusing was the parking - you don’t need to pay on the app/at the machine - hotel reception sort it, but that wasn’t obvious so we paid on the app but the receptionist deducted that from the bill for us. ...