Networked printer. In order to perform automatic report printing, the CCR server must have access to the network printer. SMTP email server. CCR must have access to an SMTP email server to allow users to email reports and to retrieve forgotten passwords via email. ...
• The Closed Contacts Queue Time report shows the average time a contact spends in the queue while the contact center is open. The queue time is defined as the time between when the contact arrives in the contact center and the time the contact is presented to an agent April 2024 Avaya...
Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: /support 1608, 1616 Phone User Guide Page 2 ...
coverage 之后无 call log 问题处理 88 60. No hold conference (免保持会议 ) 88 61. Vector 中使用变量 89 62. 内部分机 自动应答 89 63. Solaris 配置静态路 由 90 64. 关于 CMS Call Record Report 90 65. CMS 初始配置 93 66. 关于 CMS 磁带机 98 67. 关于 Call-forward 99 68. 关于 cover...
21、 够影响到一部分用户正常工作的告警 warning: 一般告警, 单个用户或不影响系统正常运行的告警 report period interval: 某一特定时间段内的告警 equipment type: 某些设备的告警, 对于 + 指令: display errors 系统同样出现以下类似告警记录的对话框, 询问需要显示的故障内容, 包括故障类型、 故障发生时间段、 ...
Dubber Unified Call Recording DX DZ Notification Bot e2grow - Strengths at Work eArcu Easy Call Report Easy Directory EasyLife 365 EasyLife 365 Mail EasyMeet 365 EasyQuorum - DE easyQuorum - FR easyQuorum - US/UK EasyVista Connect by Symplifyr ebuero EcoMatcher Eden Workplace Edflex EdMil...
. . . . . Chapter 1: Getting started Defining a report's name, access, type, and option . . . . . . . . . . . . . . . . . . . . Access the Report Select window . . . . . . . . . . . . . . . . . . . . . . . . . . Assign a name to the report ...
How do I get a report on call vectors to see how many times a selection was made on the call tree Sort by date Sort by votes Nov 1, 2023 #2 YPC Programmer Aug 19, 2022 7 HK This is a very interesting question. I think the only way to do this is to use CTI to monitor ...
Avayacallcenter方案描述solutionoverview 呼叫中心整体结构thewholestructureofcallcenter CallcenterAvaya主要设备callcenteravayamaindevices Callcenter主要设备－S8720MediaServer AvayaS8720MediaServeruse standardindustryprocessorand operatingsystem，runwithAvaya CommunicationManager4.01 software,itcanprovidethepowerful calldispose...
34、gn OnXRBAC using VPMSXInfo / Error Log integration with VPMSXAlarm integration with VPMSXLicense integration with VPMSX Report Integration with VPMSXAudit Logs integration with VPMSX报表功能Filter screens for reportingXCampaign summary reportsXJob summary reportsXJob Completion code summary reports...