PROBLEM TO BE SOLVED: To provide an automated answering telephone system capable of effectively utilizing a memory for recording on a call incoming side and saving a communication charge on a call originating side with regard to the frequent call from the same caller. ;SOLUTION: This automated ...
Automated calling systems, also known as automated dialing systems or auto dialers, are computer softwares that automatically generate and dial telephone numbers from a list of phone numbers. The system can also include an automated voice message system that plays a pre-recorded message to the pers...
Any telephone system communicating with callers without assistance from a human other than the recipient is considered automated. We can make multiple automated calls to a group or organisation using automated phone calling services, saving time and money. Many call centres and enterprises use the au...
Automated telephone answering systems and aging Surveys about automated telephone answering systems, known as interactive voice response systems or IVRs, report high levels of dissatisfaction, especially... Dulude,Louise - 《Behaviour & Information Technology》 被引量: 81发表: 2002年 Automated telephone ...
申请(专利权)人: MICROVOICE SYSTEMS CORPORATION 发明人: G Peacock 被引量: 94 摘要: An automated telephone answering device is provided in a telephone answering system with a human operator, for automatic routing of incoming calls when the human operator is overloaded. The automated telephone ...
CATI — Computer-Assisted Telephone Interview CATI has been the technological bridge between humans calling humans and fully automated survey systems. In these surveys, a live interviewer has the CATI program open on the computer in front of them. ...
The auto answer automated attendant feature can be a very powerful business feature used on atelephone system, that can automatically answering and route calls 24 hours a day. This means you are in business 24/7. The automated attendant can answer calls and route calls to an associate, an as...
Service Pickup or Delivery NotificationUse the auto dialer to call people for merchant pickup and delivery notifications. Our auto dialing software can be seamlessly integrated with any software tool or web site, allowing telephone calls be triggered automatically in response to customer actions, such...
telephone survey Contact DSC Phone Survey Video Automated Phone Survey Advantages There are many advantages of automated phone surveys. Studies have indicated that automated surveys are more accurate than surveys conducted using live operators. The following are just a few of these advantages: ...
In private branch telephone systems it is common practice and obviously desirable to provide facilities whereby calls may be placed on hold. These facilities are generally key telephone facilities and comprise common equipment as well as a plurality of pushbutton keys on each station subset. One key...