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An auto-attendant is a voice telephony menu system that enables the transfer of incoming calls to various extensions of company numbers without human intervention. Also known as virtual receptionists, this automated phone system can offer virtual answering services, such as route calls to various lan...
Once your service is activated, log into your control panel and set up your Auto-Attendant (IVR). Go to your Control Panel. Select My Phone Numbers on the side menu. Choose the line you want Auto-Attendant on. Click on the Call Forwarding tab and then the IVR tab. Select Manage IVR ...
Calls and caller actions in chained Auto attendants (when one Auto attendant transfers to another Auto attendant) aren't reported on. The Auto attendant resource account ID's name instead of Auto attendant name is shown. To show all the traffic for an Auto attendant, you must select all the...
The system plays the announcement, and then returns to the Auto attendant menu. See Supported audio file formats. Announcement (Typed) - Type in a message. Text you want the system to read. You can enter up to 1,000 characters. The system plays the announcement, and then returns to the...
Setting up an auto attendant phone system for your website can be a big move for small businesses. An auto attendant system can save costs, speed up call responses, improve customer service, and give your business a more professional image. Having helped countless small businesses optimize t...
Speech recognition accepts voice commands for hands-free navigation, but people calling in can also use the phone keypad to navigate menus.Each Auto attendant has a specific language and time zone. If you do business in multiple languages or multiple parts of the world, you can create as many...
What is an Auto-Attendant? An auto-attendant is a voice telephony menu system that enables the transfer of incoming calls to various extensions of company numbers without human intervention. Also known as virtual receptionists, this automated phone system can offer virtual answering services, such ...
Menus (also known as an auto-attendant, phone tree, or IVR) allow your callers to choose a department or team member that they wish to be connected to by selecting the desired menu option. You may also give your callers even more options by adding submenus to your main menu. Submenu...
Voice over Internet Protocol (VoIP) is useful for connecting outbound and inbound calls with auto-dialing software. When the customer calls a business, the cloud-based phone system accepts the phone call, provides an auto-attendant menu and transfers the call to an available agent. ...