Allen alleges that the robocalls left voicemails telling her to call back certain numbers to discuss her account, even though she had no auto loan with Chase and never provided her phone number to the bank in connection with any car loan. Despite Allen contacting Chase repeatedly, requesting t...
For now it appears impacted users have one of two choices: wait for AT&T's fix to arrive at some unidentified future date or forfeit their voicemail history to get the function working again. AT&T pushed a carrier update out to certain iPhone owners this past week. Whether the rele...
Apple and AT&T on Monday were hit with a hefty patent infringement lawsuit from Klausner Technologies, which charges the pair with treading on patented technology by offering Visual Voicemail service to iPhone customers. The lawsuit, filed in a federal court in the Eastern District of Texas, asser...
While places like Facebook may be a way to reach out and communicate with customers, they also offer an outlet for customers to vent their frustrations. Recent posts to the official AT&T Facebook page feature complaints about coverage, data speeds, voicemail, and even Bloom's videos. S...
Since the launch of the iPhone 3GS, public perception of AT&T has progressively decreased, while opinions about competitor Verizon Wireless remained relatively unchanged, a new study shows.
In data plans, AT&T has given up its unlimited data plan for iPhone users and replaced it with 200MB and 2GB (2000MB) options. Tethering the iPhone to use its mobile 3G with a laptop costs an additional $20 per month but does not offer any additional data service. ...