Older readers may remember a time when the phone company didn’t care if you were a customer or not. If you canceled, there were plenty of more people coming in the door to get service; they didn’t need you. Although in some cases (like wanting free phones) this still holds true, ...
Go to the GoPhone web page at att.com/mygophone. If you would prefer to add more money to your prepaid phone over the phone rather than on the internet you can call 611 from your prepaid phone, 800-901-9878 from a landline if you are a Pay As You Go Customer or 866-499-7888 ...
Customers who were among the first to take advantage told AppleInsider that after dialing 611 to speak with a customer service representative, they were met with a lengthy wait to speak with a technician. Once that AT&T representative was on the phone, they asked a series of qualifying...
until you weren't able to access WiFi and were plunged back into cell service oblivion. AT&T admitted that a network glitch caused customers of the nation's
Consumer Cellular is relatively run-of-the-mill when it comes to MVNOs: it aims to save you money on your monthly phone bill. However, it's been recognized multiple times by J.D. Power and Associates for its excellent customer service. You can also score a 5% discount if you are an ...
Users of other carriers, including Verizon and T-Mobile, also reported issues but those companies said their networks were operating normally and the problems were likely stemming from customers trying to connect to AT&T users. Related Stories AT&T data breach: Customer data downloaded to third-...
There are 21 states in AT&T's wireline service territory. AT&T's California application said it has already received at least some relief from carrier-of-last-resort obligations in the other 20 states, namely Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Mi...
Call customer service. Call 1-800-331-0500 or 611 to speak to a customer service representative. Ask them to help you locate your SIM card if you do not already know where it is. Tell the customer service representative you want to change your regular cell phone plan to prepaid. A repre...
Users of other carriers, including Verizon and T-Mobile, also reported issues but those companies said their networks were operating normally and the problems were likely stemming from customers trying to connect to AT&T users. Related Stories AT&T data breach: Customer data downloaded to third-...