You can follow the progress of your case by contacting our customer support with your RMA number. What should I do if there are problems with the transport ?If you are unable to locate your parcel or if it is damaged. Contact our service immediately by email or telephone +33 01 70 94 ...
I agree to provide the above information to ASUS to fulfill my request for customer support service, and also agree to the “ASUS Privacy Policy”. I agree that ASUS can collect my contact telephone, mobile and email to contact me after the service is completed to ensure my satisfaction and...
• Prior to on-site service, an ASUS Authorized Technician may request that you assist in troubleshooting the product. For more detailed information please refer to the “When contacting ASUS Customer Service” section in the warranty card supplied with the product or visithttps://www.asus.com/...
WhencontactingASUSCustomerService ,BeforecontactingASUStechnicalsupportensurethatYouhavetheProduct inffontofYouandthatitistumedoniffeasible.Pleasealsobereadyto providetheProductsserialnumberthemodelnameandproofofpurchase. Technicalsupporthotinephonenumbercanbefoundathtpyhwwwasus ...
worst customer service wanted to return 13 Jul Posted byAnonymous 7/13/23 2:37PM Contacted support there was no option for email correspondence, so I had to open up a live chat, which wouldn't be so bad if the person on the other end was actually able or willing to help. After desc...
• Please check the manual and ASUS support website for predefined solutions, before contacting the customer service. E n • If the Product is designed with TPM (Trusted Platform Module) function, keep the embedded g l security chip pre-boot password in a safe place (Note: Due to the ...
This service package does not cover software, peripherals, free accessories such as a mouse or bag, and customer-induced damage. Local Accidental Damage Protection Accidents happen. ASUS Accidental Damage Protection (ADP) helps you avoid repair or replacement costs due to mishaps that occur during ...
(i) They have proof of purchase (Transaction ID/order number, invoice or delivery order). (ii) The goods are returned in the original packaging along with all original accessories, and their respective packaging. f. In the event of a refund, ASUS shall refund the customer based on these ...
XOTIC PC Technical Support provided on models customized with Operating System 1 Year XOTIC PC Warranty provided on customized components Additional Warranty Options Available *International warranties apply to select countries, please contact ASUS customer service for details Return Policy & Warranty Terms ...
XOTIC PC Technical Support provided on models customized with Operating System 1 Year XOTIC PC Warranty provided on customized componentsAdditional Warranty Options Available *International warranties apply to select counties, please contact ASUS customer service for details Return Policy & Warranty Terms and...