*Note: Once the FACTORY RESET is performed, all data, apps, settings and personal information will be deleted after initialization. Please refer toHow to do the factory reset on your phone? If the steps above cannot resolve the issue, please contact ASUS Customer Support Service for further as...
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2.4 If the issue persists, take your device to an authorized service center or contact customer support. Device vibrates during startup but won't boot to the home screen (e.g., abnormal startup, stuck on logo, no backlight, black screen,automatically restart) 1. Force restart your device...
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*If the above steps do not resolve your issue, please contact ASUS customer service for technical assistance. *This information may not apply to all similar models/series, and some screen options or steps may vary depending on the software version....
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Reboot the PC Reboot the phone Connect the phone to another PC to check if the USB port on the phone is working properly. Connect another phone to the PC to check if the USB port on the PC is working properly.Was this information helpful? Yes No North America Contact Support If you ne...
2. Check the icon of signal strength on menu bar to make sure the phone has no problem to connect with the phone network. 3. Reboot the phone (clear the running programs on background). 4. TapMessages > Click Settings icon > Check Blocked contactsto make sure the contact person is not...
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