FILE A CLAIM Tell us what happened to your product and when it happened. The more we know the more we can help you get your product back to normal. WE'VE GOT YOU COVERED Depending on your plan, we'll repair or replace your product, or reimburse you. Each claim is unique and it's...
Visit phoneclaim.com/verizon to check current device eligibility. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer...
The phone call was a complete waste of time. My claim was sent back for not having the serial number, which I was told was optional. This work flow is unnecessarily complicated and obstructive. The app, therefore, fails to provide minimal functionality. An insurance app should let you file...
If you sell a plan before finishing the claim, you’re fired. The company is extremely strict and make up ways to fire you the whole time. This is the most stressful job I have ever had and I hate the company for the amount of garbage they pull. 优点 Pay 缺点 Everything you can...
Great environment. Positive atmosphere and lots of room to grow. I spent 13 years at Asurion, the first few on the phones doing roadside and Verizon calls before moving off the phones. My department was an unfortunate victim of restructuring but the...显示更多 ...
Eight plus hours on the phone, to be told that I need to initiate the claim for a cracked screen on an iPhone X AGAIN. They have the phone in their possession, and are mailing it back to me, with instructions to mail it back to them. Something is essentially broken with this "...
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If a customer says ‘yea’ or ‘sure’ or ‘please add the plan’ after disclaimers, you will get FIRED UNLESS THEY SAY YES, verbatim.Y-E-S. No matter they say add it, without yes, you’re Fired. If you sell a plan before finishing the claim, you’re fired. The company is ext...