We'll ask you a few questions to find out whether we’ll need to fix or replace your phone.Start a claim Choose an option Based on what’s wrong with your device, we'll provide a few options for your repair or replacement. Track your claim ...
My iPhone X was broken, filed claim, sent phone, paid $200 deductible, received refurbished one. In meantime, had purchased an iPhone 11. Decided to give the refurbished to sister. When she had it activated, of course she used her number, not mine. She also has VZW. The refurbished ...