avoiding the extremes of aggressive and submissive behavior. Such training has as its goals enabling the learner to express personal feelings freely, speak up for his or her rights, communicate disagreement effectively, accept compliments comfortably, persist in expressing a legitimate complaint, and neg...
opening my mind to see life from a different point of view. It helped me mature feeling more assured of myself,with a positive self-esteem and open to express my opinions without fear. Today I’m 42 years old, married and with 2 kids. What I learned in that workshop helped me be ...
This is the best formula for assertive communication:I feel [emotion] when you [action]. What I would prefer is [alternate action]. ... I feel ignored when you come home from work and play with the kids before saying hello to me. I would prefer if you came home and said “hi” an...
“Yes, I'll do it after I've done the shopping, made an important telephone call, finished the filing, cleaned the windows and made lunch for the kids!” A far more appropriate response would have been: “No, I can't do it today as I've got lots of other things I need to d...
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And really, to be honest, I never wanted to be one of those kids who everyone knew. The popular kids. Too much pressure. Too much attention. I like blending in. Getting a “well done” sticker next to the “100%!” on my spelling test was about all the positive attention I needed...