The Aravind Eye Hospital , Madurai , India : In ServiceHut, PizzaRangan, Kasturi V (1994). "The Aravind Eye Hospital, Madurai, India: In Service for Sight," HBS Case Study, Harvard Business School Publishing: Cambridge MA.
Starting as a modest 20-bed hospital, Aravind had grown into a 1,400-bed hospital complex by 1992. It had by then screened 3.65 million patients and performed 335,000 cataract surgeries, nearly 70% of them free of cost for the poorest of India's blind population. Aravind's founder, Dr...