The relationship between the business and the customer that puts the customer’s requirements at the centre of the operation to build brand loyalty. Customer loyalty The likelihood that past customers will continue to buy from the business,enhanced by high quality customer service and/or reward prog...
Individuals,businesses or organisations that purchase goods/services and make decisions about which supplier to choose. Customer engagement The relationship between the business and the customer that puts the customer’s requirements at the centre of the operation to build brand loyalty. ...
The relationship between the business and the customer that puts the customer’s requirements at the centre of the operation to build brand loyalty. Customer loyalty The likelihood that past customers will continue to buy from the business,enhanced by high quality customer service and/or reward prog...