如果你收到了错误的商品,或其在运送过程中受损,请通过 400-666-8800 联系 Apple Store 客户服务,受理时间:周一至周五上午 9 点至晚上 9 点,周末上午 9 点至晚上 9 点,不含公共节假日。 如果你新购买的 Apple 产品出现问题,请访问在线产品支持或联系Apple 技术支持。如果非 Apple 产品出现问题,请直接联系其...
在欧盟,数字商品和服务的购买交易可能不是通过 Apple 完成的。进一步了解并非通过 App Store 或 App Store 的 App 内购买系统收费的购买项目。 如果你有多个 Apple 账户,请分别使用每个 Apple 账户登录 reportaproblem.apple.com,并查找你要请求退款的费用。退款资格可能因国家或地区而异。请参阅“Apple 媒体服务条...
Items that arrive in damaged condition or as the wrong order can be return to any Apple store in the U.S. or you may call (800) 676-2775 for customer assistance. Apple Refund Policy: Refunds are issued when Apple receives your return package. Canceled pick-up item amounts are credite...
Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting anApple StoreorApple Authorized Service Provider. If you need a replacement...
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How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update within 48 hours." If your request was granted "the time it takes for the money to appear on your account or statement depends...
(i) Privacy Policies:All apps must include a link to their privacy policy in the App Store Connect metadata field and within the app in an easily accessible manner. The privacy policy must clearly and explicitly: Identify what data, if any, the app/service collects, how it collects that da...
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If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used: ● Store credit—It might take up to 48 hours to see the refund ...
I think a return period in the App store should be implemented. I think the 15 minutes Google does it too little, but the 7 days is too much. But either way, this should be a standard feature worldwide. While the consumer-facing policy is that "all sales are final", Apple...