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Demonstrate technical expertise of Apple products and services, including repairing devices. Analyse problems and follow troubleshooting steps to identify the root cause of a technical issue. Navigate customer service issues with care and strong interpersonal skills. ...
I am writing this mail as because I am not thoroughly disappointed with response of Apple service centre Bangalore (India) and Pune ,Maharashtra (india) service centre hence writing this mail for your intervention and Help. I am a long-time customer of your Apple product and I was very ...
Apple used to be top tier customer and tech support. Now… both have become incredibly unprofessional and even immature. I’ve now spoken to 25+ support techs and senior advisors. I’ve had to repeat myself 6-8x because they are too lazy to read the notes. They submit my iPhone issue...
Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. ...
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