When customers request a refund for a consumable purchase, you will receive a server notification (if enabled in App Store Connect) and this indicates to you a refund has been requested and you can optionally provide consumption info within 12 hours to assist in the refund request decision (app...
This In-App Purchase has already been bought. It will be restored for free. You've already purchased this In-App Purchase but it hasn't been downloaded This is not a test user account. Please create a new account in the Sandbox environment 本地化 设备语言不是英文,但返回的产品的 localized...
In the “What can we help you with?” section, choose the “Request a refund” option under the “I would like to…” drop-down menu. Pick a valid reason for initiating the refund. Hit the “Next” button. Click on the circle next to the purchase or purchases for which you want ...
Hi, I used the functionalityIn-app Purchaseto my iOS application. When I cancel the order within no of days period after I place the order?, Que. 1) What is the status of my refund? Que. 2) If Apple initiates the refund, How can I get the status of my refund? Que. 3) Accordin...
I was just wondering if anyone could point me in the right direction on how to properly handle inquiries about refunding in-app purchases. I've seen multiple posts saying to direct them to Apple's support, but is there no other direct way of handling this? Also, does Apple not provide ...
I can’t refund in app purchase So in this game I own I bought 8 $10.00 purchases, I went to the the reportaproblem.apple thing and requested all of them but it said that none were eligible. Why is this? I want all of my money back, how can I achieve this?
How to request a refund for In-App Purchases from the App Store? money was withdrawn from my account for some in-app purchase, although I need it and I don’t use it. two payments were made: 1090 tenge and 4990 tenge. I don’t have any active subscriptions, how can I get my mone...
Part of the value of Apple's App Store is that it's a well-known and trusted seller that can help the customer when there's a problem.Appleaccepts several reasons to request a refund for an app, in-app purchase, or subscription. There is a dedicated web page for this, and there are...
In-App Purchase Refund Procedure Hi everyone, I was just wondering if anyone could point me in the right direction on how to properly handle inquiries about refunding in-app purchases. I've seen multiple posts saying to direct them to Apple's support, but is there no other direct way of ...
Fill Refund Request form in Apple Site Click “Tell us more…” box and select the reason for asking refund. For example, select “A child/minor made purchase(s) without permission” if your kid purchased an app and click “Next” button. ...