You may have noticed that we sent you the wrong [Type of information] in our last email. First, we want to apologize for any inconvenience our mistake might have caused you. Our [Problem cause] and this resulted in [Issue]. Nevertheless, we want to continue to provide you with the best...
Apology letter to customer for error in company communicationYou can use this type of email to get over a marketing blip. It’s best sent quickly after the wrong one.In this case, you can use a bit of humor to defuse the tension. But make sure you still validate customer feelings to ...
“Thank you for pointing it out.”（谢谢您指出错误。）“Many thanks for calling this to our attention.”（感谢您让我们注意到了这个问题。）提供解决方案的示例：“I am sorry that you've received the wrong order.”（很抱歉您收到错误的订货。）“We inadvertently sent you the wrong s...
How to say sorry for wrong information in email Subject: Apology for Incorrect Information in Email Dear [Recipient], I am writing to apologize for sending you incorrect information in the email I sent on [date or time]. I realize that the information I provided was inaccurate, and this may...
8. Apology Email to Colleague for Sending a Wrong Document Subject line:I apologize for the wrong documents. Dear Joe, I have realized that the document sent earlier was not meant for you but for another client. Therefore, please refer to the correct document attached below. ...
I'm contacting you to apologize for our recent mistake in your order. Unfortunately, our warehouse sent the wrong product to you. We've investigated the issue and have identified the error. We've sent you the correct product today, and it should be with you in the next few days. ...
We are writing to apologize for any inconvenience caused by our recent shipment error. We accidentally sent you the wrong product and we understand that this may have caused frustration and disappointment. We want to assure you that we are taking steps to prevent this from happening in the futu...
Oh! We sent you the wrong email with a discount code not valid for your user category. Here’s another promo for you. It’s a great one, too! See? No big deal! Here’s another example of an apology with a healthy dose of humor in it: Do you know that message that led you to...
eg. We apologize for this unususal occurrence. (对于这次异常的事情,我们表示道歉) eg. You have our promise that such a mistake will not happen again in the future. (我们向您保证,这种失误以后不会在发生了。) eg. We inadvertently sent you the wrong shipment. (我们不慎给您发错了货。) ...
Now, imagine receiving an email from the company responsible for the hiccup. It starts with a simple yet powerful line: “We apologize for the disruption.” It’s like a virtual hand reaching out, acknowledging the chaos, and saying, “Hey, we see what happened, and we’re sorry for the...