As previously described:In the mid 1980s, when she was a teenager, the poet Natasha Trethewey’s ex-step-father came to a football game where she was cheerleading. Her reaction, she writes in her astonishing, gripping memoir was two-fold: fear, for her ex step-father had been abusive ...
has not significantly improved, despitea public outcry in which Montananssaid they had waited for hours on hold at a call center, only to be disconnected when the system “timed out.” Some Montanans have reported being on hold for hours, or even days — ...