As a practical matter, Amtrak sometimes offers compensation in the form of credits for future travel to passengers who experience a long delay.“We always encourage customers to let us know about their trips, what went well and what did not,” says Amtrak spokesperson Marc Magliari. “For the...
My best piece of advice is just don't use Amtrak. We thought it would be a great relaxing way to get from Washington to California. WRONG. At every point they added time to our trip without compensation for our troubles. Going south we were delayed 4 hours getting in around 1am. Going...
Dining in the dining car has always been a highlight for me traveling on the Amtrak trains. had I known I could of planned accordingly. This trip was not up to Amtrak's usual standard of excellence I think it's only fair to ask Amtrak for some sort of appropriate compensation. thank ...
the commission has published several reports on the infrastructure needs of the NEC.12Also, the commission was directed to develop a formula for determining and allocating costs, revenues, and compensation for NEC commuter rail operators that use Amtrak facilities...
was among the first companies to introduce a compensation allowance for employees who provided proof they had been vaccinated and provided compensation for time off due to vaccine recovery. Amtrak also held town halls devoted to providing informati...
and that the trains they do run can stretch as long as three miles. The industry refers to this as “PSR,” or precision scheduled railroading. In practice, PSR has nothing to do making trains run on precise schedules. The term was coined by the late E. Hunter Harrison, a railroad exec...