thecomplaintscentred around affordability and mis-selling concerns. Where a customer’s complaint is upheld, Amigo must refund the interest paid or update the outstanding balance. However, it cannot afford to pay all the compensation claims in full. The sub-prime lender is not offering loans at ...
Since last summer, the Financial Conduct Authority (FCA) has beeninvestigating Amigoover its alleged failure to carry out basic financial checks on borrowers before selling itsguarantor loans. When customer complaints are upheld, Amigo has been required to refund the interest customers have paid on t...
Amigo started to receive increasing numbers of complaints in 2018. Many of thecomplaintscentred around affordability and mis-selling concerns. Where a customer’s complaint is upheld, Amigo must refund the interest paid or update the outstanding balance. However, it cannot afford to pay all the co...