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American Airlines has emerged as the top company with 17% share of conversations among the top 15 most mentioned global airline firms on social media platforms (both on "X" and Reddit) in 2023 (01 January to 31 October...
The real-time social networking at American Airlines is all done in-house. There is no external social agency involved. “That’s a very deliberate move, because the process and the time line to brief an agency and getting them up to speed with the business just takes too long,”...
Social media scams are designed to steal your personal information or compromise your computer in exchange for the promise of free airline gift cards, miles or tickets. They often encourage you to share or re-publish content that promotes the scheme. These promotions commonly spread on social medi...
An American Airlines flight to Chicago International Airport was forced to return to Albuquerque International Sunport in New Mexico after an unruly passenger attempted to open the emergency door mid-flight.
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American Airlines has agreed to a record $50 million settlement with the U.S. Department of Transportation for violating laws that protect airline passengers with disabilities. In an investigation into the carrier, the Transportation Department said it uncovered numerous infractions, including cases...
American rapper Juvenile (Terius Gray) recently took to social media regarding this recent experience with American Airlines while traveling in first class with his wife. He said that the carrier treated him unfairly when he was asked to move to economy. ...
American Airlines has issued a statement defending the actions of a pilot who said he would “put this plane down in the middle of Kansas and dump people off” if they didn’t behave on a flight leaving from Washington D.C. on Friday.
American Airlines Flight 2045 bound for Miami from SFO was set to depart shortly after 12 p.m., according to online flight records. As the Airbus A321 was about to pull away from the gate, there were multiple reports on social media of the plane cabin filling with smok...