CX has long been seen as the primary duty of customer service personnel, and, more recently, technology staff charged with designing well-functioning digital and virtual interfaces. However, missing from the equation have been higher-level executives and decision-makers who haven’t paid enough atte...
Sabre provides us with the latest, most sophisticated tools in travel distribution and information technology solutions to improve our service to our customers and to improve the efficiency of our flight operations." American Airlines remains the single largest customer of Sabre, accounting for roughly...
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