American Airlines passengers receive a 5-star service, from their time on the ground and up in the air. First class passengers get priority of check-in, security boarding, and receiving their checked luggage before other travellers meaning their experience on the ground is swift and seamless. Wh...
Up in regular domestic first class, American Airlines is serving meals on flights over 900 miles that operate during meal times and snacks on shorter flights. Down the back, American serves meals on domestic flights exceeding 2,200 miles, while shorter flights see non-alcoholic drinks and a sna...
Once settled in the purser, Scott, came by. Holy crap, this guy was awesome and old school. On US airlines we’re not used to having “authoritative” pursers, since they don’t really have much of a “management” role, other than doing the paperwork and making announcements for a co...
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The American Airlines premier Airbus A321 Transcontinental (32B) seats 102 passengers and is primarily used on routes from New York to the West Coast. This next-generation aircraft features the Flagship First Class cabin with 10 Open Suites with fully lie-flat seats in a 1-1 configuration giving...
It was similar to the meals that used to be free in economy class--everything served at once --choice of a pasta meal or a chicken dish-- that was it! Dessert consisted of a piece of cheesecake-- no choices at all. The flight attendants were inattentive, too "busy" to smile and ...
American Airlines parent AMR Corp. (AMR) filed for bankruptcy after failing to secure cost-cutting labor agreements and sitting out a round of mergers that dropped it from the world’s largest airline to No. 3 in the U.S. With the filing, American becam
American Airlines is not providing the tech tools to allow for self-service, and telling customers their only option is self-service. Gate agents can no longer do what they used to do for customers. That wastes passenger time, keeps them from getting home early and even ...
Review: American Airlines First Class A321 New York To Los Angeles American has been flying their new Airbus A321sbetween New York and Los Angeles since last January, and suffice to say it’s a really nice product. American previouslyoperated 767-200son the route. While widebod...
American Airlinesflight attendants have complained of being stuck sleeping at the airportanda pilot was stuck sleeping in a hotel lobby. What chance do you think passengers have? Yet this isn’t just a U.S. airline issue. Air Canada hassent a man and a woman, who didn’t kno...