I’m facing an issue where my shipment (CASE ID: 16822879951) shows as delivered by UPS on 04/12/24 at 9:46 AM (I have POD), but Amazon’s system doesn’t reflect it as received. UPS tracking confirms it was received by "SMF" and left at the dock. I’ve been told “Receive ...
Once you have selected ‘Tracking shows delivered but shipment not received’, a third section will display, asking you how you would like to be contacted. We always choose email, because it gives us a written record, and hey, we don’t like being on hold on the telephone. This wil...
Now, check and see if this is the address that you want your order delivered to. Then, go to the product page and try placing your order again. 2. Check Your Name on the Delivery Address Certain orders that are either high in value or extremely limited in number require a proper name...
Amazon has lost my inventory in the FBA warehouse for the shipment with ID: FBA15JBKGRMK. According to the carrier, the shipment arrived at the FBA warehouse (BLQ1) on 08/08/2024 (I have proof of delivery with the Amazon employee's signature). The shipment status has remained "in t...
We tried to deliver your order but it was not delivered to Amazon’s physical address in the US or it was returned to us. What If My Amazon Undeliverable Package Was Damaged During Delivery? If you receive a shipment that shows as delivered and you receive an order confirmation, but there...
My shipment was delivered to the Amazon warehouse by DHL on March 25th and has been signed by the Amazon warehouse. But there are no logistics information updates on Amazon shipments, and the Amazon system has not even confirmed the tracking nu...
But what happens if you placed an order, and several days, weeks, or even months have passed without shipment? Don't panic. Amazon will not charge your credit card until the order has been confirmed and entered the shipping process. Until that point, you can still cancel the order by goi...
Ask for a refund or an exchange, but be aware that you may not get it. This can depend on the type of item purchased and how long it's been since shipment was confirmed as delivered by mail carrier with tracking information available - often all deliveries are automatically insured up to...
My inventory was delivered to your fulfillment center over a week ago, but it is still not listed as available for sale. Shipment ID: [Your Shipment ID] ASINs: [List of ASINs] Could you please expedite the receiving process? This delay is affecting my business. ...
{ "Date":"2017-03-06 15:28:00", "StatusDescription":"Shipment picked up", "Details":"BEIJING-CHINA,PEOPLES REPUBLIC" } ]}, "destination_info":null, "lastEvent":"Departed Facility in HONG KONG-HONG KONG,HONG KONG-HONG KONG,2017-03-08 04:22:00", "lastUpdateTime":"2017-03-08 04...