Returns listed as "defective" by Amazon are either obviously damaged or partially defective, or the customer claims that there are defects. When this happens, the buyer will receive a refund. The return will remain in your Amazon warehouse as "unsaleable" inventory. Conventional practice: For da...
TheAmazon refund policyallows you to send an item back to Amazon and possibly get a refund if you qualify. However, you must purchase these items through Amazon to be able to return them. If the item you want to get a refund for was sold by a third-party merchant, you need to reques...
But you can also choose to write your own message, which will still get a response, “usually within 12 hours”. If you choose to write your own message, Amazon will tell you to please be sure to include whether “you would like a Replacement, Refund to a gift card, or ...
Amazon Item Shows as Delivered, but It Never Arrived Sometimes, Amazon says your package is delivered when it hasn't actually arrived. But Amazon issues guidelines for precisely this type of situation. Some of them might seem obvious, but they're still essential to tick off: Check the shippin...
What is a Returnless Refund on Amazon? Amazon decides to do this if theproduct value is low, if the return cost of shipping is too high, or if the product will be difficult to resell once returned. We’re unsure of exactly where Amazon sets its price threshold, but we do know that ...
After a return is requested, the customer has 45 days to return the item to Amazon.But what happens when a refund has been issued, but the item is never returned after 45 days?This is something that Amazon is supposed to monitor. Amazon should automatically reimburse you when an item is ...
Many of the Top Root Causes shown in my FBA Returns dashboard are "Received item too late/delivery issues", "Late delivery", "Did not arrive on time", "Delivery issues", "Item arrived late" and the likes. Obviously, this has nothing to do with product issues but all to do with ...
Buyer returned my product and refund. Amazon check the product could not re-sell and disposal it automatic. So I lost my product value and pay for the disposal fee. Up to now, 3 orders, 100% returned damage by buyer. Amazon policy is inequity. They only refund buyer but don't care...
Ask for a refund or an exchange, but be aware that you may not get it. This can depend on the type of item purchased and how long it's been since shipment was confirmed as delivered by mail carrier with tracking information available - often all deliveries are automatically insured up to...
In my most recent experience, I returned an item, but since they claim they cannot locate it in their warehouse, they are refusing to issue a refund. This has been both frustrating and unacceptable. I am giving one star only because zero stars is not an option. Amazon has always been sy...