Swipe down with two fingers and hit the Settings cog. Head to "Apps" and choose "App Management." Find and tap "Prime Video," choose "Storage Usage," then “Clear Cache.”On iOS:Unfortunately, on iOS devices, you can’t manually clear the cached data. Your best bet is to uninstall ...
Amazon Prime Video apps on TVs and set-top boxes can be reset by clearing the data cache. The method for this will depend on the platform, so check the device manual or online help for steps. Eventually, you should find the options toClear dataandClear cache. Use these to persuade the ...
Fix 4. Clear Amazon Prime Cache or Update It It is proven that clear the cache or data of Amazon Prime and update it to the latest version can fix the video black screen problem for some users. It can also resolve the Amazon Prime video not working issues. Open mobile Setting and go...
Try accessing Prime Video on another device. This will help you to know if the issue is device-specific or not. Disconnect or turn off any VPN or proxy servers. 5. Clear cache and data and reinstall Prime Video Clear cache and data On your Android phone, go toSettings. Tap onApps > ...
How to clear cache on Amazon Firestick What can you unblock with a VPN for Amazon Prime? Prime customers in the US enjoy access to far more Amazon Prime Video content than users elsewhere in the world, though customers in the UK and Canada also have extensive libraries. Check out the tota...
Clear App Cache and Data on Your Android Device Try our Amazon Appstore forum! In-App Purchases Turn Off In-App Purchasing Set Parental Controls for In-App Purchases Use the Amazon Appstore Amazon Coins What are Amazon Coins? Amazon Coins FAQs ...
Fix 2: Clear Amazon App Cache and Data Corrupt cache and obsolete app data are common culprits behind the Amazon app not working properly on your smartphone. Clearing them manually should fix it. Note:Once you clear the app data, you have to reauthenticate your account in the Amazon app....
or the app not loading correctly. Amazon prime video support offers troubleshooting steps such as reinstalling the app, clearing the app cache, or updating your device’s software. For persistent issues, reaching out to Amazon prime video customer service can provide more in-depth assistance. They...
Clear App Cache and Data on Your Android Device Try our Amazon Appstore forum! In-App Purchases Turn Off In-App Purchasing Set Parental Controls for In-App Purchases Use the Amazon Appstore Amazon Coins What are Amazon Coins? Amazon Coins FAQs ...
After tapping the name of the app you want to move, you should see Clear Storage, Clear Cache, and Change buttons. Tap “Change” if you’d like to move the app from the SD card to internal storage. A window will pop up with options for SD card and internal storage. Tap “internal...