Um subconjunto dos campos no mapa de objeto Segment-Identify para o objeto de perfil padrão no Customer Profiles. A tabela a seguir lista quais campos podem ser mapeados do objeto Segment-Identify para o perfil padrão.Segment-Identify source field Standard profile target field userId ...
PHONE_NO to CUSTOMER AGENT_ID to AGENT AGENTAGENT_IDAGENT_INFOAGENT_ID to CALL LOG DataSESSIONSESSION_IDQUOTE_ID, EMAIL, CUSTOMER_INFO QUOTE ID to QUOTE EMAIL to Customer SESSION_ID to VISIT CORE DataCUSTOMERCUSTOMER_ID PHONE, EMAIL, DEMOGRAPHICS, ...
使用 CTR-NoInferred 模板接到来自 PhoneNumber +11234567890 的电话时,联系人记录将使用配置文件密钥自动与上述个人资料关联。_phone 在两种情况下,Customer Profiles 将无法自动将联系人记录与资料关联: 如果使用 _phone 资料键找到了多个资料,则 Customer Profiles 无法将联系人记录与唯一的资料相关联,请...
No, although we do think it offers the best customer experience, you're welcome to use a traditional check out process. Just let a store employee know when you enter the store and they can open a gate for you. 3. What other payment options are available?
phone numbers used to call our customer service number; and images or videos when you shop in our stores, or stores using Amazon Services. We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other tech...
For more information, see the Use no-code UI builder in Amazon Connect for resources in step-by-step guides documentation.Added Amazon Q in ConnectAmazon Q in Connect is a generative AI customer service assistant. It is an LLM-enhanced evolution of Amazon Connect Wisdom that delivers real-...
phone numbers used to call our customer service number; and images or videos when you shop in our stores, or stores using Amazon Services. We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other tech...
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Customer Service Update this Department Add a Comment Phone: 866-216-1072 How to reach a live person: Just hang on the line until someone picks up. There will be about 20 seconds of no sound on the line after they say the last option, but someone will pick up. Hours of Operation...
No Resource Level Concurrent active calls per instance 10 For more information, see How contacts are counted. Yes Resource Level Concurrent active chats per instance 500 This includes chats that are waiting and SMS. If the customer has initiated a chat and has gone silent for hours, this...