What if my package says it was delivered but I never received it? If the package is not returned, Amazon requests that customers verify the delivery address and look around the delivery area. You can contact Amazon support to report that the package has not arrived after 48 hours. They will...
What we are noticing lately is Seller Fulfilled returns being processed for "order not received" but there is no open return request, no message, nothing, simply a 100% full refund without a return being opened by the customer. A very important note is all the units that I've checked are...
Amazon package delivered but not received A package can be delivered but not received for a variety of reasons. If you know the approximate time that your package was delivered, either on the day it was scheduled to arrive or as a back-estimate due to an Amazon delivery confirmation email f...
I received a refund for an Amazon Pay transaction. How long does it take till I this refund is visible on my bank/card statement? It usually takes 5-7 business days from the time the transfer is initiated till the funds are credited to your bank account. Can I cancel an order I made...
Navigate to theReturns page, use the 17-digit order number e.g. 123-1234567-1234567(add: "how do I find this?" hover-over link)on your packing slip that came with your item or on the digital gift receipt, to initiate a return. If you can't locate the order number, ask the gift...
In some cases, as soon as the item is dropped off by you or received by the carrier, a refund will be issued, in advance of receipt and processing of the item at our Amazon or seller facilities, to your credit card or asAmazon.com Gift Card balance. ...
I bought this phone a couple of years ago because I needed a non-smart phone to use. I received in on-time and in good condition. I loved the big buttons & larger screen which I really needed. The phone is worth the cost. Helpful Report Amazon Customer 5.0 out of 5 stars The ori...
What happens after I submit the chargeback dispute information? An Amazon Pay investigator reviews the information provided, creates supporting documentation (sometimes referred to as "representment"), and submits it to the issuing bank or credit card company on your behalf. We will contact you if...
Have an account? Log in to get started Fulfillment by Amazon (FBA) is a program that lets you outsource order fulfillment to Amazon and offer customers free, two-day shipping through Prime. By enrolling in FBA, you can send your products into Amazon’s global network of fulfillment centers,...
As an Amazon seller to ensure that your customers have a great experience, your Order Defect Rate, Cancellation Rate, and Late Shipment Rate are the metrics that evaluate eligibility. If your products perform better in the market; the chances are high that you will become eligible for the Feat...