Get in touch with our customer support team Learn about scams We want to make sure you are aware of common scams that may request payment using Amazon Gift Cards or gift card brands sold on Amazon. While the specifics of the scam may vary, scammers generally use common tactics: Make co...
In this scam email, phony customer support representatives notify customers that their accounts have been suspended. The message cites a problem with billing information and includes a link to help fix the problem. When you click on the link, a phony website opens. If you enter any “new ...
Get in touch with our customer support team Learn about scams We want to make sure you are aware of common scams that may request payment using Amazon Gift Cards or gift card brands sold on Amazon. While the specifics of the scam may vary, scammers generally use common tactics: Make co...
We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately.
FBA stands for “Fulfillment by Amazon” which means Amazon will store your products in the Amazon inventory, fulfill your orders, and offer customer service. If you want to use the Amazon FBA service, you have to create an Amazon seller account and add FBA to your account. It’s important...
Common Amazon scams try to fool you by setting up fraudulent Amazon websites or sending you fake Amazon emails. Scammers are masters ofsocial engineering tricks, and they can masquerade as fake Amazon customer service representatives to convince you to give out personal information or sensitive data...
Needless to say we called Amazon's customer support and I gave them an earful. Basically, I got the rep to admit that it is more or less standard practice for them to automatically downgrade the condition of the device no matter what condition it is in. And as it turns out, there's ...
doing so will only increase your vulnerability to fraudsters. If it’s a premium-line scam, the call itself will cost you money and reveal your phone number to cybercriminals. Instead, call a customer support helpline listed on Amazon’s actual website to verify claims made in the email. ...
But the dangers of online shopping keep increasing – especially as the COVID-19 pandemic boosts online shopping (and other related Covid scams). As scammers flood Amazon and other sites with fake customer reviews, it makes it harder to find products that are good value. Related...
As mentioned above, you have an opportunity to resolve the issue directly with the customer — which is highly recommended unless you truly believe the customer is wrong or is trying to scam you. If the issue is not resolved within 48 hours of customer contact, they can open a Claim. On...