I've been an Amazon customer for more than 20 years. I've been publishing books with Kindle Direct Publishing (KDP) for more than a decade. I've also used Audible. Apart from having spent a significant amount of money with Amazon, I was always rather impressed with their customer service...
My Amazon account was closed for obsessive returns however I’ve had this account well over 10 years and the issues didn’t occur until the pandemic hit I even went above the customer service to supervisors to complain about the misdelivered packages and was told to write very detailed and s...
Amazon Spain is not like Amazon in US or Germany. In Spain you have to pray and be very lucky to receive your order correctly. Normally deliveries are late and customer service via Chat is not helping at all. Amazon Spain is a joke!Buy somewhere where committed people try to give custom...
No. Everyone is welcome to shop at Amazon Go, even if you’re not a Prime member or don't have an Amazon account. 5. How do I find my receipt? If you shopped with your Amazon app, or a credit card saved to an Amazon account, you'll get a notification via email when your rece...
I still don't have a usuable output from it. And I'm paying for the professional model. Customer service was not helpful. Told me they have no ability to override the message limit so I can use it before the 5 hour freeze. And told me to just message it less in the future. How...
Amazon Q in Connect, a generative-AI powered assistant for customer service, supports end-customer self-service interactions across Interactive Voice Response (IVR) and digital channels. With this launch, businesses can augment their existing self-service experiences with generative AI capabilities to ...
No. Everyone is welcome to shop at Amazon Go, even if you’re not a Prime member or don't have an Amazon account. 5. How do I find my receipt? If you shopped with your Amazon app, or a credit card saved to an Amazon account, you'll get a notification via email when your rece...
Amazon Connect has simplified our contact center operations and customer experience, helping us save over 40% in annual costs.” Eric Jones, Vice President Consumer Operations - TransUnion WaFd is a US retail and commercial bank with over 200 branches in eight states. Read the Case Study ...
When done right, Amazon search engine optimization (SEO) can be a win-win for sellers and customers alike. Effective optimization can boost sales while helping shoppers find the products they want. This guide will cover: What Amazon SEO is ...
According to the Amazon Marketplace Fair Pricing Policy: You can’t set a price that "harms customer trust.” Amazon offers some examples of pricing practices that raise red flags, including pricing a product significantly higher than recent prices offered on or off Amazon, selling bundles of mu...