Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
Amazon-Sold Add-Ons purchased from Amazon Luna may be eligible for a refund within 90 days of purchase, depending on the circumstances of your order. To request a refund, contact Amazon customer service for assistance. Songs or albums accidentally purchased from our Digital Music Store using Alex...
Contact Amazon customer care if the status is still “Not Refunded” after your payment method’s processing time has passed and you haven’t received the refund balance. Call your bank for more information if the refund status is “Refunded” and the refund sum isn’t in your preferred refu...
After leaving a negative review, you get an email offering a refund if you change or remove the review. You receive a text message that promises full reimbursement for buying a product and posting a review about it. Exceptions: We allow reviews of free products received through theAmazon Vine...
Courtesy Refund:Offer a full refund as a gesture of goodwill to demonstrate your commitment to customer satisfaction. An automated email will be sent offering the refund. Customer Support:If more information is needed to address the customer’s concerns, select this option to send an automated em...
Thank you! 5-stars for service! Better than Amazon! ★★★ DianeClara F. Thank you, you are so sweet! Great customer service. ★★★ Therese Holiday greetings from Claire & Myline Happy Holidays les amis, we wish you lots of fun! Spread the joie de vivre around you and make every ...
that don’t meet the minimum threshold for free shipping, Amazon charges for shipping depending on what you order. Amazon calculates your shipping cost by adding the 'per shipment' cost and the 'per item' cost. For more specifics, visit Amazon’s help and customer service page on the ...
I had a situation where Amazon removed my listing and told me I could no longer list for a specific ASIN. It was due to a customer complaint. Scott helped me craft a response to the actual customer (which worked to get the negative removed). THEN, he helped me appeal the decision and...
Amazon backs certain products and delivery services with adelivery guarantee. If a guaranteed delivery arrives late, Amazon will refund you any shipping fees you paid. To see if you are eligible for a refund, contact Amazon via chat or phone to speak with a customer service rep. ...
“The Customer Engagement tool can benefit a brand that sells a ton of a sample size of a product but can’t get traction on the full size. It allows sellers to create custom email campaigns and alert shoppers on a sale of or the value in the larger size variant! If they have been ...