Nothing is more annoying than discovering after you’ve just bought something that the price has decreased significantly. Although there isn’t a law requiring Amazon to refund you if the price reduces, you can try contacting customer support to get the difference back. While they may occasionally...
I contacted Amazon.de first. The customer representative was fast, polite, helpful. They redirected me to Amazon.com. They told me that these two domains are separate entities (if you think about say GDPR, it kind of makes sense), and so they couldn't see the email or help me with an...
As an Amazon seller, it’s important to understandAmazon’s Fair Pricing Policy. This policy aims to ensure fair and competitive pricing practices that maintain customer trust and satisfaction. To enforce this policy, Amazon utilizessoftware bots to monitor pricing practicesbased on the following fram...
WithFBA(Fulfillment by Amazon), Amazon handles fulfillment and customer service on behalf of sellers, which includescustomer returnsprocessing. Amazon operates by its owncustomer return policywhen determining if the item in question is eligible for a return. As a seller, you have no control over w...
Also, if you have registered a complaint with Amazon, you don’t have to tell the same story next time you reach out to them. The records of customer complaints are persistently stored in Amazon’s centralized database, and can be accessed conveniently by any customer service executive. ...
Fulfillment Complaint We noticed that sellers who have joined Fulfillment by Amazon (FBA) are often blamed or held accountable by customers for late shipments or if their purchased items are damaged. In case a customer leaves any negative reviews, this could damage your image. However, we under...
It also prevents others from using a similar mark for related goods or services, which can help you avoid customer confusion.Why trademarks are important for Amazon sellersThere are many reasons why trademarks are important for Amazon sellers. ...
Amazon inactivated my listing over a customer complaint which I am sure was actually a competitor. Kenneth knew exactly what to do. I didn't have a clue how to solve this issue. Amazon is so hard to please. Now, I can get back to business. I feel more secure now knowing I have ...
Dear Customer: He couldn’t handle his orders. This is against our policies. As a result, you will no longer be able to sell in Amazon.com.mx and we remove your listings from our website. Send the orders you have in progress. If you have funds in your account, they will be availab...
An example of a customer complaint about expired coffee creamer. Amazon An example of expired beef jerky sold on Amazon. Amazon Angie Atkinson of St. Louis was surprised in February when she received a box of Land O' Lakes Half & Half creamers purchased on Amazon, and...