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More AWS Training Most popular Browse all Training AWS Cloud Practitioner Essentials Fundamental 6h This course teaches you about the Amazon Web Services (AWS) Cloud. You'll learn how the AWS Cloud works, what services it offers, how to keep it safe, how much it costs, and how to get ...
Updated the service-linked role managed policy with the Amazon Q in Connect API action wisdom:ListContentAssociations. For a description of the additional action, see Amazon Connect updates to AWS managed policies. New flow and flow module analytics...
下列影片會向您介紹聯絡控制面板 (CCP)。其中說明顯示如何執行一般工作,例如登入和設定、接受來電、撥打電話、轉接電話、接受聊天等。
Amazon Connect Customer Profiles domain count Each supported Region: 100 Yes The maximum number of Amazon Connect Customer Profiles domains you can create in this account in the current AWS Region. Keys per object type Each supported Region: 10 Yes The maximum number of keys that can be defined...
Improving constituent experience using AWS-powered generative AI chatbots Improve routing and self-service using Amazon Connect Customer Profiles and step-by-step guides re:Invent 2024: Your guide to customer experience with Amazon Connect New courses and certification updates from AWS ...
withAWS Lambda, allowing you to build more custom experiences that automate processes across other AWS services (such asAmazon DynamoDB,Amazon Redshift, orAmazon Aurora) or third-party systems (such as your CRM or analytics solutions). Amazon Connect flows allows you to create nearly any kind ...
com.amazonaws.region.cases com.amazonaws.region.profile com.amazonaws.region.connect-campaigns com.amazonaws.region.voiceid com.amazonaws.region.wisdom If you enable private DNS for an interface endpoint, you can make API requests to Amazon Connect using the default DNS name for the Region...
Amazon Connect Voice ID uses voiceid as the prefix for actions instead of connect. The following policy grants full access to a specific domain in Amazon Connect Voice ID: { "Version": "2012-10-17", "Statement": [ { "Action": [ "voiceid:*" ], "Resource": "arn:aws:voiceid:us-...
Proven record of using customer experience and engagement tools, preferably within the AWS and Amazon ecosystem – Connect, Pinpoint Proven experience with at least 2 AWS AI services (Amazon Comprehend, Lex, Rekognition, Polly, Textract, Translate, Transcribe), ideally in conjunction with customer ex...