Amazon Logistics’ shipments appear asAMZL_USin tracking. Deliveries with this title are sent to special sorting centers where Delivery Service Partners can pick up these packages from any close by the facility and deliver them to customers on time. They make the drivers install Amazon’s mobile ...
Executive Customer Relations (ECR) —A department within Amazon that handles the most complex and escalated customer contacts received by the company. They are responsible for resolving customer complaints and issues that have not been successfully resolved through other customer service channels. ...