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Airline executives told Congress will act if customer service not improved 03:52 Eleanor Holmes Norton questions airline executives at oversight hearing 00:17 Alaska Airlines passenger jet on landing approach near downtown San Diego skyscrapers in golden afternoon sunlight...
Dog dies on Alaska Air flight after downgrade to coach, lawsuit alleges Pet owner claims his French bulldog died as a direct result of the airline moving him from first class to coach just before takeoff. Oct 24, 2024 Exclusive Alaska Airlines pilot describes moment of door blowout in first...
He said it felt like being a "fish out of water", but he boarded another flight that same night - and he is set to catch a "long flight" later this week. The airline has since been in touch to apologise, offer a refund and compensation, he said, but there is still no si...
CBS News learned that the plane, a Boeing 737-MAX 9, had been recently delivered to the airline in October. This type of aircraft comes equipped with a rear emergency exit door, used mainly by international airlines, and has a seat configuration that allows for mor...
This is not a family-friendly airline. I have taken flights with their very restrictive Saver fares many times and have no issue with the rules, but this week my mother-in-law fell while I was on the way to the airport to take a Saver flight and had to divert to the hospital instead...
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Social media video appeared to show that one of the passenger window panels had been blown out. No passengers were sitting next to that window. The aircraft, aBoeing 737-MAX 9,was delivered to the airline in October. The plane was about six minutes into its flight and about...
The Federal Aviation Administration grounded the jets after a door plug blew out of a nearly new Boeing 737 Max 9 flight operated by Alaska Airlines on Jan. 5. The airline said it expects additional compensation beyond the first quarter.■ ...
JetBlue had the highest flight diversion rate, with an average of 1 in every 218 scheduled flights being diverted from its destination. Putting all of these metrics together, only Frontier was a less reliable airline in 2023. Fees Winner: Alaska When it comes to the airline charging the ...