This caller ID system (called Calling Name Presentation or CNAP) is similar to the service provided by Truecaller. However, unlike Truecaller, which relies on crowd-sourced data to identify callers, this service relies on the information filled out by telco customers in the Customer Acquisition Fo...
Airtel offers two forms of support, the first of which is via the number 121 and 198, if users want to request something or ask for information, they can call those numbers for free. The second form of customer support is for when users need security or technical support, they will need...
In a billing cycle where a user has an unexpected hard drive backup restore thrown in, a few days of perfectly reasonable home data use morphs into “commercial usage” that slows down your connection. And a customer who paid for “unlimited” internet may be left scratching their head wonder...