Airline employees traveling for pleasure are referred to as "non-revenue passengers." In other words, the carrier isn't making any money off them, so they're prioritized below the lowest paying revenue passenger (including those traveling on award tickets). Most airline employees also fly standby...
I had a very frustrating experience on my last flight with Volaris from Zacatecas to Chicago. I noticed there were at least 3 families with minors that were given separate seats. I had a 9, 16 and 18 year old traveling with me, we bought our tickets together and still none of us got...
The main reasons for the disloyalty were the fact that they buy tickets at the lowest price (without paying attention to the carrier) (56%) and that they travel by plane too infrequently (51%). Of the respondents, 33% are disloyal due to the fact that airlines cannot offer all the ...