Strict cancellation terms: if you book two months before, but cancel one month before, you will be reimbursed only 50%, even in low season. This is the choice from a “host” who, since my cancellation, has earned three nights without having hosted anyone and maybe accepting other guests....
Our host cancelled our reservation on the day of our arrival without a reason. Airbnb did not only not help us to find a new place to stay, but did not pay us back our money. The host happily ran off with all of it. Talked to the support line of airbnb for over 8 hours, they...
guesthouses, or hostels, guests must pay to clean the unit they rent. Very few properties charged a cleaning fee when we first started using Airbnb in 2014. Now it’s rare to find a listing without a cleaning fee.
did Airbnb clear the calendar for the days the guest did not show up. I am not satisfied with the resolution to this matter. Please contact me. Furthermore, Airbnb stole $189.15 that did not belong to them. That was the cancelled guest’s money and Airbnb took it without authorization...
I wanted to give AirBNB zero, but the option was not available. First beware of fraud. Somehow, AirBnB billed me for a booking by some unknown third party for a £700.00 holiday in Indonesia, where I have never been or planned to go. The cash was deducted without my knowledge or co...
It would help a great deal to display the hosts location without having to open the listing. It’s really frustrating opening a listing reading the whole thing only to find it’s in a different city to the search area. Airbnb has the capital and ample resources to apply excellence in CX...
Eligible reservations can be cancelled without charges, including: Guests who are travelling to or from severely affected areas (for a list of areas affected and covered by this policy, check below) Hosts who are hosting in or welcoming guests from severely affected areas (for a list of areas...
Here are some tips for booking a short-term rental: Get familiar with local regulations, cross-check host listings and reviews for legitimacy, scope out the house rules and fees, and study up on the neighborhood. RECOMMENDED: The best hotels in PhiladelphiaThe best Airbnb cabins in Philadelphia...
Paris is one of the largest markets in the world for Airbnb, with more than 60,000 apartments on offer. But its success there has not been without controversy. In 2015, the government cracked down on secondary apartments in Paris set up specifically as short-term rental units, with violator...
Without directly providing a good to consumers, Airbnb has dipped into revenues of lower-end hotel groups. As thesharing economycontinues its quick ascension, Airbnb has disrupted high-end hotel revenues the way other sharing economy services like Uber did to taxi services. ...