I’m extremely disappointed in this app. The KL host last minute to cancel my booking without the nonsense reason that they can’t contact us at 4+ when I tried to WhatsApp the host since 12+, he totally never
Airbnb (not my host) cancelled my reservation at the last minute with an automated message:"You told us you'd rather cancel your reservation than finish the last step of checking that you're really you". However, I did not cancel nor was I asked for any ID verification. When I contact...
I contacted the host about six weeks ago to make an inquiry, but she never responded. Secondly, I did cancel another reservation last summer (again, before the last stated day without a penalty) as I found something more suitable. This summer, the latter does not appear to be renting. ...
Follow Your Gut– If something doesn’t add up in the listing, the comms with your host or the pictures don’t tally up with research of the area and you don’t get decent answers from your host then follow your gut and move on. Airbnb Profile Pictures– Remember you are asking someo...
Subscribe to the Airbnb Host Legal Channel Here. Tell Me About My Arbitration Rights Cost of arbitration — so what is it that you’re going to have to pay in order to arbitrate? The terms of service indicate an initial filing fee capped at $200 and that Airbnb has to pick up the...
Two days before we were to leave for the weekend, we got a message from the host asking to change our cabin and to consider making changes to our accommodation. They send us pictures of a different cabin, which looks absolutely nothing like the log cabin we had originally booked — not ...
I contacted the host within 20 minutes asking for cancellation. They refused. Airbnb support also refused to help, even after I provided full documentation. Their only option was for me to cancel without any refund — despite their own policies on accurate listings. I informed Airbnb I would...
Smoyer reached out to customer service asking if the credit could be used toward the stay he already booked.No, they said. In addition, the voucher expired in seven days, on Jan. 19. Smoyer and his husband have since moved into a VRBO, where a compassionate h...
What would you do if you showed up to your US Airbnb and this was there?! and no…there is no bidet. Just washcloth and dirty basket This is not just about no TP in the toilet but asking Airbnb guests to use towels instead ...
Always be gracious, be patient if what you are asking is not understood the first time and adjust your language to assist where you can. That being said, language is usually not an issue when using Airbnb Japan and you’ll find online translators to be more than sufficient to aid communic...